Privacy Policy

Website Privacy policy
1.    Introduction
1.1    We are committed to safeguarding the privacy of our website visitors.  By accessing our website, you are agreeing to this policy.
1.2    We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit our website.
2.    Credit
2.1    This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).
3.    The personal data that we collect
3.1    In this Section 3 we have set out the general categories of personal data that we process via the website.
3.2    We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is our analytics tracking system.
4.    Purposes of processing and legal bases
4.1    In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.
4.2    Research and analysis - We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving, and securing our website, services and business generally.
4.3    Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
5.    Providing your personal data collected via the website to others
5.1    We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
6.    International transfers of your personal data collected via the website
6.1    You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
7.    Retaining and deleting personal data
7.1    This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
7.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
7.3    Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
8.    Your rights regarding the personal data collected via the website
8.1    In this Section 8, we have listed the rights that you have under data protection law.
8.2    Your principal rights under data protection law are:
(a)    the right to access - you can ask for copies of your personal data;
(b)    the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
(c)    the right to erasure - you can ask us to erase your personal data;
(d)    the right to restrict processing - you can ask us to restrict the processing of your personal data;
(e)    the right to object to processing - you can object to the processing of your personal data;
(f)    the right to data portability - you can ask that we transfer your personal data to another organisation or to you;
(g)    the right to complain to a supervisory authority - you can complain about our processing of your personal data; and
(h)    the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
8.3    These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting [https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en and https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/].
8.4    You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.
9.    About cookies
9.1    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
9.2    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
10.    Cookies that we use
10.1    We use cookies for the following purposes:
(a)    analysis - we use cookies to help us to analyse the use and performance of our website and services.
11.    Cookies used by our service providers
11.1    We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
12.    Managing cookies
12.1    Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a)    https://support.google.com/chrome/answer/95647 (Chrome);
(b)    https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop (Firefox);
(c)    https://help.opera.com/en/latest/security-and-privacy/ (Opera);
(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e)    https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
(f)    https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy (Edge).
12.2    Blocking all cookies will have a negative impact upon the usability of many websites.
12.3    If you block cookies, you may not be able to use all the features on our website.
13.    Amendments
13.1    We may update this policy from time to time by publishing a new version on our website.
13.2    You should check this page occasionally to ensure you are happy with any changes to this policy.
14.    Our details
14.1    This website is owned and operated by Dove Quality Solutions Ltd
14.2    We are registered in England and Wales under registration number 10128846, and our registered office is at Parkham Lane, Brixham, Devon, TQ5 9JR.
14.3    Our principal place of business is as above.
14.4    You can contact us:
(a)    by post, to the postal address given above;
(b)    by telephone, on the contact number published on our website; or
(c)    by email, using the email address published on our website.